introducing .com



Privacy Policy


Commitment to Privacy

helloaudience.com recognizes that continuing respect for Internet users' privacy is of the utmost importance in ensuring that companies will find the Internet an effective vehicle to reach their target market. We are deeply committed to protecting privacy and fostering consumer confidence. We honor Internet users' privacy rights by giving our users notice, choice, access and security regarding the collection and use of information about them and provide this Privacy Policy to make it clear what we do and how we do it.


In order to foster consumer confidence, we disclose our privacy practices on the website located at http://www.helloaudience.com. Further, we provide all users the opportunity to contact us at or via telephone at +852 2543-2867 or fax +852 2543-2865 with any questions or concerns.


Collection of Data

Personally Identifiable Information

helloaudience.com does not collect any personally identifiable information, but does collect readership data for specific email addresses.


Readership Data

In the course of tracking an email campaign, helloaudience.com collects readership data. Such data is linked to a particular action for a specific email address. This collected information is then stored to compile a profile of all the responses over time. The data collected by helloaudience.com include:



How Information is Collected

helloaudience.com collects readership data through the use of single-pixel GIF images or redirects only to ascertain whether an email has already been opened or a link has been clicked or used to associate readership data with known email addresses to complete the profile. Because of the nature of these methods, recipients can avoid the gathering of readership data by accepting emails in text format only.


Disclosure of Information

helloaudience.com will disclose personal information when required by law or in the good-faith belief that such action is necessary to:


  1. Conform to the edicts of the law or comply with a legal process served on helloaudience.com
  2. Protect and defend the rights or property of helloaudience.com
  3. Identify persons who may be violating the law, the legal notice or the rights of third parties

helloaudience.com may share its collected data with a third party only in the event that the ownership of helloaudience.com is transferred to such third party via an acquisition, merger, sale of assets or otherwise.


At any time, online users can choose to opt-out of the helloaudience.com database. Upon the receipt from a user to opt-out of the database, helloaudience.com will notify the owner of the database and request for that user to be deleted. helloaudience.com is not responsible for actions of third-party email address databases.


Collection From Reliable Sources

helloaudience.com collects information only from third-party partners that have industry standard privacy and data collection practices in place. helloaudience.com requires that all providers of email list names have contractually stated that they have collected the names in accordance with industry standard collection practices.


Protection of Collected Data

helloaudience.com maintains strict data security systems that ensure specific information collected by helloaudience.com will not be made available to any unauthorized person. All collected information is stored on our web server or database, but is not publicly accessible from our web site.


helloaudience.com uses a multi-level password protected security system to control access to stored information. helloaudience.com also provides stringent physical security and only provides access to authorized personnel.


What You Should Know About Privacy Online

Please keep in mind that whenever personal information is voluntarily disclosed online - for example through email, discussion lists or elsewhere – that information can be collected and used by others. In short, if personal information is posted online and is accessible to the public, unsolicited messages may be received from other parties in return. Ultimately, sole responsibility for maintaining secrecy of personal information is up to each individual. Individuals should not opt-in to email databases unless they're willing to receive unsolicited email messages.


Internet Users' Privacy Rights

helloaudience.com holds Internet user's privacy in the highest regard, and pledges:


  1. To insure that Internet users have the right to opt-out of the dissemination of their personal information to third parties, helloaudience.com supports the self-regulation efforts and guidelines set out by Hong Kong Direct Marketing Association (HKDMA) as well reviews various recommendations and industry standards from around the Asia Pacific region and globally as the best way to protect user privacy.
  2. To monitor Hong Kong SAR privacy issues and adhere to ensure any changes in legislation of the Personal Data (Privacy) Ordinance (Cap 486, The Laws of Hong Kong), including the Personal Data (Privacy) (Amendment) Ordinance 2012, are reflected in our Privacy Policy.
  3. To maintain strict data security systems that ensure specific individual personal information will not be made available to any unauthorized person. helloaudience.com uses a multi-level security system to control access of information stored in our database. helloaudience.com also provides physical security protection and only provides access to such data to authorized personal of helloaudience.com.

More Information

For more information about helloaudience.com, please contact .